View Full Version : Black Screen issue
12-16-2009, 09:21 PM
Ok I have tried everything.
I am a highly skilled PC tech i have Windows 7 64 bit with GT 9800 and I get nothing but black screen
I have the latest version of flash installed and the plugin I have tried IE Firefox safari Opera and google crome.
My laptop running 32 bit win 7 has no problems on the same network running Justin.tv
the 64 bit runs Hulu Netflix TVU and videos at Utube
I think there is an issue with windows 7 64 bit and Justin.TV
I have my PC hooked up top my TV via HDMI and have never had an issue before the upgrade to 7 from vista 64
I need to find out why I hope i gave you enough info.
It is not my lan as my laptop works and it is not my Adobe as other places work.
12-17-2009, 01:15 AM
I've went from XP to W7 64bit since it went on sale in November and i've had no problems broadcasting or watching broadcasts on Justin and I am also using the IE8 that was included with W7.
I had several problems with XP with the downloaded IE8 upgrade that I added but no problems at all since going to W7.
While I don't have a clue on what is causing your problems I can attest that W7 will work fine on justin tv.
12-17-2009, 12:22 PM
It could be you're flash, check this (http://http://community.justin.tv/forums/announcement.php?f=5) out :)
12-17-2009, 09:32 PM
But like I said I am a highly trained tech that owns his own service center
You have version 10,0,42,34 installed that was straight from the Adobe website not only do I have the flash plugin but I have CS4 Developer loaded with the latest flash player and tried to load website direct same issue
12-18-2009, 12:04 AM
You have the latest Flash Installed? That is you're problem. Its more to do with JTV's side. In the mean time, try degrading Flash, and see if that works.
12-18-2009, 10:32 AM
Could you please describe in a bit more what you are seeing when it comes to the black screen? Does the black screen say "Attempting to find the stream" or some wording variety of such?
Also, if you are running Windows 7, please go into the resource monitor. Close all your Firefoxes, then open a single one up to a Justin.tv video stream. Watch the network traffic area of the resource monitor. See if the Flash RMTP is correctly pulling the video, which will be indicated by a fairly high incoming bitrate to that particular Firefox.exe process.
If it is getting a high bitrate, that tells is your flash rendering engine is bad.
If it is not getting an ongoing data stream, that tells us your flash is not correctly connecting to the RTMP server to download data.
12-19-2009, 08:31 PM
Let me count the ways first I know flash is working right due to the fact that flash ads on the same page as a broadcaster play and also others that have embedded Utube on the same page that are flash work fine also.
Hulu works great and I just give up here I will use my laptop which sucks due to the fact that this machine is hooked up via HDMI and is going out to a 1080i TV defeating the purpose to why I have it.
Thanks but I will check back in a few months and see if you fixed the issues
12-20-2009, 01:52 PM
Until then, if you want to use JTV, you should follow those first few troubleshooting steps I outlined. That will help split the problems into 2 possible areas.