Pro

[Atomic Napalm]

Hello, i have lost my pro badge, i am not showing up as a pro user on chat, and i have not recieved my monthly 5 gift allowance. Yes payment has went through ok, but where is my stuff?

[jpeterson]

You need to logout of justin.tv clear all you private data i.e. cache and things and then log back in

[Atomic Napalm]

ok, done that yesterday, came on today and nothing has changed???

[kristen_duh]

ok, done that yesterday, came on today and nothing has changed???

Did your Pro subscription run out?

[fordy945]

Try, clearing cache and cookies, if you are still having the same problem contact JTV - info@justin.tv

__________________

Goodluck,

Jake

www.justin.tv/fordy945

[Atomic Napalm]

fordy945, i did, as jpeterson stated, is why i have replied, that i have already done it yesterday when he stated the same, but no change. kristen_duh, no my subscription has not run out. i am on automatic subscription. Payment has successfully went through according to paypal and my online bank statement.

[fordy945]

Ok, sorry for the inconvenience, my best answer would be to instant message either staff or a admin, you are paying and not getting pro features, I hope your problem is solved.

Goodluck

Jake

www.justin.tv/fordy945

[dylanlive]

Hello, i have lost my pro badge, i am not showing up as a pro user on chat, and i have not recieved my monthly 5 gift allowance. Yes payment has went through ok, but where is my stuff?

What is your Jusitn.tv Username?