PDA

View Full Version : problems logging in


jess
07-29-2009, 07:36 PM
okay so i try to log in but all it does is stay on the same screen. i even made a new account to see if it would do anything but it didnt. help?!

gogeeks
07-29-2009, 09:08 PM
Clean your cookies/cache and try again: http://www.justin.tv/user/login

(if the problem persists, let us know what web browser you are using)

jess
07-29-2009, 09:19 PM
well i tried that yesterday and it didnt help.
but i just clicked that link u gave me... and i got logged in (:
so thank you (:

jess
07-29-2009, 09:30 PM
it actually didnt help.
i cant chat in any chatrooms
and it wont let me log in still

nxarmada
07-29-2009, 09:33 PM
What browser, and also check and make sure you are not blocking cookies. Firewalls (Software) and Antivirus programs can block these.

Its also a setting in browsers to allow or deny cookies.

jess
07-29-2009, 09:36 PM
is the browser like what internet i use?
cuz i use internet explorer 7 i think?

nxarmada
07-29-2009, 09:39 PM
Browser would be Firefox, Internet Explorer, Opera, Safari, Google Chrome. Theres only one Internet, public that is ;)

First off upgrade to Internet Explorer 8 since ur outdated. Also give Firefox a try.

dylanlive
07-29-2009, 09:55 PM
95% sure I know the problem.

What message is displayed when trying to login?

jess
07-29-2009, 09:59 PM
oh wait. i do have internet explorer 8.
i was wrong (:
and it doesnt work on firefox either

jess
07-29-2009, 10:00 PM
there is no message displayed when i try and log in.
it just stays on the homepage.

jess
07-30-2009, 11:48 AM
well i got it to work :)

dylanlive
07-30-2009, 12:23 PM
Awesome :)

Anything you found to have fixed it?