concerning the ban broadcaster say word in the chat room

[frankso]

To JTV administrator,

I’m sincerely to ask for the problem about error banned by the JTV in the chat room chat room. May I know is it a computer error cause by sever?
Since, It happened in this last week. The chat room show that the broadcaster was banned .May I know the detail to solve this problem. And we are please to ask for help about the chat room could not show the text which the broadcast had type.
We are please expect JTV broadcast can be stable and continue to go live.
I have enclose the picture that happen at live. The actual time cause around 29th June,2011 around 3:00p.m.
We are looking forward to heard your reply.

Thanks for you help.

ID:sumire666

[frankso]

please give us an reply. and hope your team can fix it.

http://community.justin.tv/forums/at...1&d=1309345230

[dylanlive]

Hi there,

Which channel is this? The broadcaster cannot be banned from a channel.

If they were, I can try to reverse this.