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Old 06-28-2012, 01:23 PM
alexowns alexowns is offline
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Default Trying to get my STREAM KEY, HELP!

when i click the button to get my key, I get an error. It's a pink banner that comes down from the top of the screen.

There was an error retrieving your stream key.

Is there a solution to this problem? Any input would be greatly appreciated.
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Old 06-28-2012, 02:04 PM
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carlitosbahia carlitosbahia is offline
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uhm, working here, can you show us a screenshot of the error?
in the meantime you can get your stream key also from the config file(you can download it or open it in your browser)
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Old 06-28-2012, 02:09 PM
alexowns alexowns is offline
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Quote:
Originally Posted by carlitosbahia View Post
uhm, working here, can you show us a screenshot of the error?
in the meantime you can get your stream key also from the config file(you can download it or open it in your browser)
http://img193.imageshack.us/img193/4088/errorkey.png

the config file next to FMEL Download button, correct?

Last edited by alexowns; 06-28-2012 at 02:13 PM.
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  #4  
Old 06-28-2012, 02:16 PM
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bgeorge bgeorge is online now
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Working for me as well. What browser are you using and what is your Twitch username?
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Old 06-28-2012, 02:18 PM
alexowns alexowns is offline
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Quote:
Originally Posted by bgeorge View Post
Working for me as well. What browser are you using and what is your Twitch username?
Firefox, but i've tried using IE as well.
alexowns is my username
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Old 06-28-2012, 02:20 PM
alexowns alexowns is offline
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Quote:
Originally Posted by carlitosbahia View Post
uhm, working here, can you show us a screenshot of the error?
in the meantime you can get your stream key also from the config file(you can download it or open it in your browser)
can you give me an example of the length/size/spacing of the stream key?
does it keep the underscores?
I think I got it out of the cfg, maybe.

Also, off to work. Thanks for all of the help so far, ill be back in a few hours.
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  #7  
Old 06-28-2012, 02:22 PM
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bgeorge bgeorge is online now
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I think I know your issue. Try doing to http://twitch.tv/broadcast/dashboard first (this creates your channel) and then try viewing the stream key. You won't be able to connect to the ingest servers until your channel is created anyway.

Yes, the format is "live_NNNNN_XXXXXXXXXX" when N is a number and X is a alphanumeric character.
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