Past Broadcast Missing

[Darth Citrus]

Browser: Firefox 9.0
Operating System: Windows 7 64 Bit
Broadcaster: XSplit

Hi. I was streaming yesterday and had restarted the stream midway so my broadcast would be split into two parts. As of now, I am missing one of those two segments. I have never encountered this problem before, and my viewers had watched the missing section live with no problems. There should have been two past broadcasts, one ~1:15:00 long and one ~1:45:00 long. As of now the ~1:45:00 broadcast is up, and the former is no where to be seen.

I believe this is a problem on the JTV side of things as the second half of my broadcast appeared just fine. Is it possible for the admins to restore this lost data or perhaps find out what happened to it?

Account: justin.tv/acgventcast

Thank you.

[gama]

Thanks, admins. The problem was fixed and the past broadcast was restored.

Same here. Past 20 hour long broadcast is missing. I want it to be restored. Otherwise I will not be able to create highlights.

[Darth Citrus]

Well I'm glad your problem was solved gama. Unfortunately, mine still persists.

[BrownieC]

Browser: Firefox 12.0
OS: Windows 7, 64bit
Broadcast: Xsplit
Username: justin.tv/browniec

I'm missing several whole broadcasts. The most recent being just 4 days ago. I know there is a time limit before deletion, but I can't ever tell when it applies or not because they seem to vanish long before the due date. I have past casts that I did years back that aren't highlighted and still there. I hope someone can explain to me what's going on and give me back my recent broadcasts so I can make highlights.

Thank you

[bgeorge]

Originally Posted by BrownieC

Browser: Firefox 12.0
OS: Windows 7, 64bit
Broadcast: Xsplit
Username: justin.tv/browniec

I'm missing several whole broadcasts. The most recent being just 4 days ago. I know there is a time limit before deletion, but I can't ever tell when it applies or not because they seem to vanish long before the due date. I have past casts that I did years back that aren't highlighted and still there. I hope someone can explain to me what's going on and give me back my recent broadcasts so I can make highlights.

Thank you

Normally videos are deleted after 4 day. There is a bug where some videos would get stuck and never be deleted. This is something Justin.tv is hoping to correct when they launch the new Django version of the site.