Justin.tv is an inclusive community gathered around the enjoyment of live video for everyone. However, each channel is its own micro-community and sets the standard for what is acceptable there. Jokes, language and comments that some might find harmless might be offensive to others. Viewers and broadcasters alike don't want the staff of Justin.tv to set and police the standards of speech on individual channels, and so it is up to the broadcaster and his or her community of moderators and viewers to decide what is ok for their channel.
General Community Guidelines
In order to provide our community with the best and safest environment, there are a few limitations on the type of content that can be put on Justin.tv.
- Sexually Explicit and Suggestive Material: Nudity and other forms of sexually explicit and suggestive material is never okay. Violations of these types will end in permanent suspension.
- Copyright: We will respond to clear and complete notices of alleged copyright infringement. Our copyright procedures are set forth in the DMCA Guidelines.
- Impersonation: You may not impersonate others through the Justin.tv service in a manner that does or is intended to mislead, confuse, or deceive others.
- Trademark: We reserve the right to reclaim user names on behalf of businesses or individuals that hold legal claim or trademark on those user names. Accounts using business names and/or logos to mislead others will be permanently suspended.
- Privacy: You may not publish or post other people's private and confidential information, such as credit card numbers, street address or Social Security/National Identity numbers, without their express authorization and permission.
- Violence and Threats: You may not publish or post direct, specific threats of violence against others.
- Unlawful Use: You may not use our service for any unlawful purposes or for promotion of illegal activities. International users agree to comply with all local laws regarding online conduct and acceptable content.
Certain behaviors and actions have been deemed unacceptable and will be addressed by Justin.tv when identified. These include:
- Sexually Explicit Material (Nudity is not allowed. This includes content from movies regardless if the 18+ mature feature is on or not).
- Strongly Sexually Suggestive Material (i.e. broadcasting in underwear or bra, camera angles that emphasize chest or crotch area, pornographic references or audio).
- Broadcasters under thirteen (13) years of age (Report these violations using the "Suggestive" category).
- Spam (For example: URL linking off-site to watch live content. Most commonly found in the sports or entertainment directory as slideshows with links in chat).
- Weapons (Any weapon on camera used in a dangerous manner).
- Drug Usage
- Note: Due to legal variability any drug usage while live will result in removal from directory listings.
- Underage Alcohol Consumption
- Note: Due to legal variability any alcohol usage under the age of 17 while live will result in removal from directory listings.
- Hateful or abusive speech
- Depictions of violence or criminal acts (Physical Contact Fighting and Sports such as Wrestling or Boxing are not allowed)
- Note: This excludes Video Games or Movies unless extreme violence is taking place
- Intentionally miscategorizing your channel
- Rebroadcasting Content (Screen capturing someone's channel without their permission will result in a suspension)
Justin.tv Administrators and Staff reserve the right to remove users off the website who abuse our Chat System. These include:
- Inappropriate Requests: Suggesting the broadcaster to do something that violates our Terms of Service.
- Inappropriate Usernames: Any username that directly relates to sexual, racist, sexist, or hateful acts.
- Inappropriate Links: Any external link that acts as a portal to Nudity, Malicious Software, or other Terms of Service violations.
- Emergency Abuse: Intentional Abuse of our Emergency System.
- Spam: Flooding channels with characters or links.
Viewers who come to a channel should realize that kicking and banning from a channel is entirely up to the discretion of the broadcaster and his or her moderators. Many channels have rules posted somewhere on the channel page. In general, broadcasters in the Justin.tv community have demonstrated they will ban users from their channels for:
- Rude, racist, bigoted, sexually suggestive or threatening comments.
- Spamming or flooding chat with unwanted comments (including the posting of links to other channels without permission).
- Typing in all capital letters repeatedly.
- Speaking in a language which the broadcaster can not understand.
- Acting like a complete idiot.
- Poor spelling.
Broadcasters who observe unwanted behavior in their channels should make use of the kicking and banning moderation tools built in to Justin.tv. In the cases where persistent unwanted behavior continues to occur, please let us know so that we can improve our moderation tools.
In the event that any of the above actions are observed (not including "Individual" Chat Guidelines), please use the Report Button on the channel page to let us know. All reports will be dispatched to our Administrator Team.
Here are some reporting tips:
- Detailed Descriptions are always helpful. If applicable, include the specific lines said, and where it was said.
- Do not report someone simply because they banned you from their channel.
- Do not use this tool to report copyrighted content. See DMCA Guidelines.
- Do not report someone for cursing in a channel. If it bothers you, Ignore the user (as outlined in our Chat Guide).
- Abuse of this system is logged, and may result in termination of the abuser.
Keeping Live Video Safe for Everyone
Live video is a lot of fun and an exciting new medium, but it's very important to remember that it's also impossible to take back something once it's been broadcasted--while you can delete any saved copies from Justin.tv, many people may have already seen it or recorded it themselves. In order to make broadcasting on Justin.tv a safe and fun experience, please keep the following guidelines in mind:
Avoid broadcasting personal or identifying information. For example, don't say your social security number aloud on live video--someone could use it to steal your identity! Other good information to keep private: your phone number, your address and location, any license plate numbers or other identifying info, and your personal email address or screen name. Remember that by broadcasting on Justin.tv you might become very popular, and if you give out your contact information many people might attempt to contact you whether you want them to or not!
Personal Information to avoid sharing includes:
- Full name
- Phone numbers
- IP Addresses
- Name or location of your workplace
If anyone manages to get a hold of your personal info and uses it to harass you, the best way to proceed is to ignore them. It may be difficult but they are likely seeking attention. If you deny them that they have no further impetus to continue.
Make sure your users know that they should also ignore anyone acting up. There is an ignore feature in our chat rooms if someone gets out of hand.
Don't harass other broadcasters or viewers. If you are being harassed or threatened, please Contact Us. We take complaints very seriously. This goes both ways: please don't harass or threaten other broadcasters. If a broadcaster is complaining about your behavior towards them, it's best to probably stop talking with or about them and go your separate ways, even if you don't think what you are doing is offensive. After all, life's too short to spend fighting!
Be old enough. You must be at least thirteen (13) to use our site under our Terms of Service. Please respect this rule.
You, the viewers and broadcasters, are empowered to make Justin.tv a great place to watch exciting live video for everyone. Please take this trust and respect from us seriously, and broadcast safely. If you have any questions or suggestions concerning this Community Guide - please Contact Us.
- Terms of Service
- Twitch.TV Policies
- Global Ban Information
- Flagged Account Information
- Terms of Sale
- DMCA Guidelines
Last Modified: Thursday, May 24, 2012