Clearing Cache and Cookies

From Jtvcommunity

To make sure you have the best experience on Justin.tv, please download the most up-to-date version of your Internet browser. Just follow the links below.

Contents 1 Windows 2 Mac OS 3 Clearing your cache and cookies 3.1 Internet Explorer 6.0 3.2 Internet Explorer 7.0 3.3 Internet Explorer 8.0 3.4 Safari 3.0 3.5 Google Chrome 3.0 3.6 Firefox 2.0 for PCs 3.7 Firefox 2.0 for Macs 3.8 Firefox 3.0 for PCs and Macs 3.9 Firefox 3.5 for PCs and Macs

Windows

• Internet Explorer 7.0
• Firefox 3.0
• Google Chrome 3.0

Mac OS

• Safari 3.0
• Firefox 3.0

Clearing your cache and cookies

Sometimes your Internet browser may be the cause of the problems you experience on Justin.tv. To fix your problem, you may need to clear your browser’s cache and cookies. Please follow the instructions below.

Internet Explorer 6.0

1. Click "Tools," then "Internet Options."
2. On the "General" tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
3. Select "Delete Cookies."
4. Click "Close."
5. "Quit" the browser.

Internet Explorer 7.0

1. Click "Tools," then "Delete Browsing History."
2. In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
3. In the "Cookies" section, click on "Delete Cookies" and select "Yes."
4. Click "Close."
5. "Quit" the browser.

Internet Explorer 8.0

1. On the Internet Explorer Tools menu, click "Internet Options."
2. The Internet Options box should open to the "General" tab.
3. On the "General" tab, in the Temporary Internet Files section, click the "Delete Files" button.
4. From the same tab, select "Delete Cookies."
5. Click "Close" and restart the browser.

Safari 3.0

1. Open Safari.
2. Select "Empty Cache."
3. Click "Empty" on the "Are you sure?" message.
4. Select "Preferences," then the "Security" tab, "Show Cookies," "Remove All."

Google Chrome 3.0

1. Click the wrench icon (near the close button on top-right corner).
2. Click "Clear Browsing Data..."
3. Select "Empty the Cache" and "Delete Cookies"
4. Select "Everything" next to Clear data from this period.
5. Exit and relaunch browser.

Firefox 2.0 for PCs

1. Click "Tools" and select "Options."
2. Click the privacy icon.
3. In the cookies section, click "Show Cookies" and then "Remove All Cookies."
4. In the "Private Data" section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
5. Click on the "Clear Now" link.
6. "Quit" the browser.

Firefox 2.0 for Macs

1. Click "Tools" and select "Clear Private Data"
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.

Firefox 3.0 for PCs and Macs

1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.

Firefox 3.5 for PCs and Macs

1. Click "Tools" and select "Clear Recent History..."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Now."
4. Exit and relaunch browser.