Here are some frequently asked questions involving Justin.tv, our site policies and features.
What is Justin.tv?
Justin.tv is the easiest way to create live video and show anyone in the world what's happening right now. You can broadcast and watch live video, while chatting with other viewers around the world.
Is Justin.tv free? Will it stay free?
Justin.tv is always free to broadcast, watch streams and chat with other viewers.
What is a Pro account?
A Pro account will allow the user to watch any and all channels on Justin.tv without advertisements. Pro accounts are designed for VIEWERS who want to watch Justin.tv without ads; Pro accounts are NOT for BROADCASTERS who are looking to remove all the ads from their channel for all their viewers. If you are looking a premium broadcasting service, which would remove all the ads from your channel for all viewers, please fill out this form.
Who can use Justin.tv?
Live video has endless applications, and we see new uses for Justin.tv every day. People use Justin.tv to chat with friends and share their life. Musicians and DJs use Justin.tv to broadcast music and chat with their fans. Artists use Justin.tv to promote their work. Comedians and entertainers use Justin.tv to host interactive talk shows. Some even use Justin.tv to broadcast their weddings and special events.
Is there a minimum age to use Justin.tv?
You must be 13 or older to sign up for a Justin.tv account.
What do I need to watch Justin.tv?
To use Justin.tv, you need any internet-connected computer (e.g. Windows, Mac, or Linux) and an up-to-date browser like Chrome, Firefox or Safari with the latest version of Adobe Flash Player installed.
Can I watch Justin.tv on my iPhone or iPad?
What do I need to broadcast?
All you need to broadcast on Justin.tv is a camcorder or webcam hooked up to any internet-connected computer (e.g. Windows, Mac, or Linux) with an an up-to-date browser like Chrome, Firefox, or Safari with the latest version of Adobe Flash Player installed.
How do I start broadcasting?
What speed internet connection do I need to stream on Justin.tv?
A broadband connection is generally recommended, however you can broadcast live video on Justin.tv with as little as 100kbps of upload bandwidth. Check www.speedtest.net to see if you have the necessary upload connection speed.
What type of cameras are compatible with Justin.tv?
Any USB webcam and many USB/Firewire camcorders are supported by Justin.tv. Provided your computer recognizes your camera as a video device, you can broadcast from it. IP cameras that you can watch using VLC are supported as well.
What are the keys to a high quality stream?
There are many ways to improve the quality of your broadcast. If your broadcast is choppy, ensure you have enough bandwidth to broadcast at your selected quality settings. Lowering the quality setting or video bitrate will improve video smoothness. If your picture quality is poor, you may consider investing in a higher quality camera. Also try adjusting your lighting. Digital cameras need a lot of light, and video will begin to appear grainy in dark conditions.
How do I configure Adobe Flash Media Encoder to work with Justin.tv?
What other streaming software do you recommend advanced broadcasting?
Can Justin.tv provide closed captioning for my stream?
We do not provide closed captioning. Each broadcaster needs to add closed captioning to their own feed.
Can I embed Justin.tv on my Website/Blog?
Yes! Simply click the "Share" button below the video window, and copy the Embed code onto your site.
If I have Justin.tv video embedded on my personal site will it use my bandwidth?
Can I make an embedded chat?
Yes you can. Next to the video embed code there is a wheel icon that will open the embed settings, and there you will find the chat embed code.
How do I customize my Channel?
From your "Settings" menu when you are logged on, you can customize your channel from the channel tab. You can put widgets and custom HTML in the "About Me" section of your channel.
Which image formats does Justin.tv support in the design page?
The design page supports .jpg, .jpeg, .gif, .png formats.
How do I get more viewers for my channel?
You can promote your channel to your friends on Facebook and Twitter. You can do this by clicking on the "Share" link below the video in your channel.
How can I effectively moderate my chatroom?
How do I know how many viewers/chatters I have?
Below your video window on the left there will be a # Viewers when there above 1 total live viewers. If you click the viewer icon in the top right of the chat box, you can see all current users in your chat room.
Please note:It is possible for there to be more chatters than viewers if there are chatters using a 3rd party IRC client to monitor your room while not actually viewing video. It is also possible for there to be more viewers than chatters, as people watching an embedded video on a website or external page will be counted only as a viewer.
Somebody is harassing me while broadcasting, what can I do about it?
There are chat tools useful for ignoring, banning, and otherwise moderating your chat room. Please consult our chat guide for these features. Take a look at our Community Guidelines for some additional information about our policies. If the harassment is repeated or you want go look up some additional info of how to deal with online harassment, check out our safety guide.
Are live broadcasts recorded for future viewing?
All live broadcasts are recorded and temporarily saved on your videos page. Saved videos are deleted within two days. You make create highlights of your past broadcasts; highlights are saved permanently.
How do I delete my own past broadcasts and highlights?
Sign in, place your cursor over your username on the top bar and click on 'Videos' locate and click the delete link on the archive you wish to delete.
How do I change my password?
Sign in, place your cursor over your username on the top bar and click on 'Settings' and scroll to the bottom of the Account Details page. You find find the Change Password form.
How do I delete my account?
Sign in, place your cursor over your username on the top bar and click on 'Settings' and scroll to the bottom of the Account Details page. You will find a red button to Delete Account.
How do I report inappropriate content?
Below each video window there is a "Report" button. Please use this to flag content in violation of our Terms of Service or is otherwise inappropriate. http://www.justin.tv/user/terms_of_service Try to be specific as possible in the description as it will take some time before the content is reviewed. It's not always obvious when a report is reviewed at a later time. Also, be sure to report using the correct category. Reporting something "sexual" under the "other" category will delay the review for example. If you are reporting a highlight or specific time period of a past broadcast, you can help us out by typing the time the violation occurred.
The report function is NOT to be used for reporting copyrighted material. Please review the DMCA Guidelines for the proper procedure for these cases. ONLY the copyright holder can report the violation.